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[SOLVED] plasma desktop shell and kwin crash on login

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bmorency

Post subject: [SOLVED] plasma desktop shell and kwin crash on login

Posted: 23.08.2012, 22:17

Joined: 2010-10-22
Posts: 71

Status: Offline

Hi,

I am on a 64-bit system. I am running KDE 4.8.4. Last night I ran a dist-upgrade and now when I login to KDE plasma desktop shell and kwin keep crashing on me. I get a message screen saying plasma desktop shell has closed unexpectedly. I also get 3-4 message screens saying kwin has closed unexpectedly. Once I close the plasma desktop error another window will appear saying "kwin is unstable. it seems to have crashed several times in a row." At this point it asks me to pick a new window manager but the box is empty. When I close all the error messages nothing happens and I never get a desktop.

When I go to the developer information tab on the error screen the box is empty. I do not have the proper debugger package installed. I am not sure which one I should have installed. Anyone have any ideas which I should install?

What other information is needed to troubleshoot this issue? I can post anything someone might need. One thing I have tried is to rename my .kde folder in my home folder to see if that would help but it has not.

Thank you.

Last edited by bmorency on 27.08.2012, 02:37; edited 2 times in total

slh

Post subject: RE: plasma desktop shell and kwin crash on login

Posted: 23.08.2012, 22:43

Joined: 2010-08-25
Posts: 778

Status: Offline

The first logfiles to check would be /var/log/kdm.log and /var/log/Xorg.0.log. Furthermore it would help a lot to know more about the previous known good system state (last successful upgrade), to start pinpointing what might actually break. Given that Debian is mostly in freeze for wheezy, there aren't that fundamental changes happening at the moment, so breakage should be less likely and easier to point out.

As a temporary workaround, it might help to install an alternative desktop environment like XFCE4:

Code:

apt-get update

apt-get install -o APT::Install-Recommends=1 xfce4

bmorency

Post subject: Re: RE: plasma desktop shell and kwin crash on login

Posted: 23.08.2012, 23:57

Joined: 2010-10-22
Posts: 71

Status: Offline

slh wrote:

Furthermore it would help a lot to know more about the previous known good system state (last successful upgrade), to start pinpointing what might actually break. Given that Debian is mostly in freeze for wheezy, there aren't that fundamental changes happening at the moment, so breakage should be less likely and easier to point out.

Ok Below is my last two dist-upgrades showing what was done. The dist-upgrade I did on august 12 I did not have any problems that I noticed.

Code:

Start-Date: 2012-08-12  14:59:38

Commandline: apt-get dist-upgrade

Install: linux-image-3.5-1.slh.2-aptosid-amd64:amd64 (3.5-6), linux-headers-3.5-1.slh.2-aptosid-amd64:amd64 (3.5-6)

Upgrade: libsmbclient:amd64 (3.6.6-2, 3.6.6-3), libgconf-2-4:amd64 (3.2.5-1, 3.2.5-1+build1), gconf2-common:amd64 (3.2.5-1, 3.2.5-1+build1), libgtk2.0-common:amd64 (2.24.10-1, 2.24.10-2), libqt4-declarative:amd64 (4.8.2-2, 4.8.2-2+b1), icedove:amd64 (10.0.5-1, 10.0.6-1),

 ttf-dejavu-extra:amd64 (2.33-2, 2.33-3), libqt4-qt3support:amd64 (4.8.2-2, 4.8.2-2+b1), nbd-client:amd64 (3.2-1, 3.2-1.1), smbclient:amd64 (3.6.6-2, 3.6.6-3), iso-codes:amd64 (3.37-1, 3.38-1), qdbus:amd64 (4.8.2-2, 4.8.2-2+b1), ttf-dejavu-core:amd64 (2.33-2, 2.33-3), li

botr2:amd64 (3.2.0-4, 3.2.1-1), libppl9:amd64 (0.11.2-6.1, 0.11.2-7), chromium-browser:amd64 (20.0.1132.57~r145807-1, 21.0.1180.75~r150248-1), libqt4-test:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-script:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-designer:amd64 (4.8.2-2, 4.8.2-2+b1),

 libqt4-network:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-dbus:amd64 (4.8.2-2, 4.8.2-2+b1), libcap2:amd64 (2.22-1.1, 2.22-1.2), libpwl5:amd64 (0.11.2-6.1, 0.11.2-7), screen:amd64 (4.1.0~20120320gitdb59704-5, 4.1.0~20120320gitdb59704-6), gconf2:amd64 (3.2.5-1, 3.2.5-1+build1), 

libotr2-bin:amd64 (3.2.0-4, 3.2.1-1), libwbclient0:amd64 (3.6.6-2, 3.6.6-3), libfftw3-3:amd64 (3.3.2-3, 3.3.2-3.1), libapt-inst1.5:amd64 (0.9.7.3, 0.9.7.4), libdebian-installer-extra4:amd64 (0.81, 0.82), libthai-data:amd64 (0.1.18-1, 0.1.18-2), libqt4-opengl:amd64 (4.8.2

-2, 4.8.2-2+b1), aptosid-settings-kde:amd64 (1.2.12, 1.2.13), libdlrestrictions1:amd64 (0.15.1, 0.15.2), apt-utils:amd64 (0.9.7.3, 0.9.7.4), libqt4-xmlpatterns:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-sql-sqlite:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-dbg:amd64 (4.8.2-2, 4.8.2-2+

b1), samba-common:amd64 (3.6.6-2, 3.6.6-3), libgconf2-4:amd64 (3.2.5-1, 3.2.5-1+build1), acpid:amd64 (2.0.16-1, 2.0.16-2), libqt4-help:amd64 (4.8.2-2, 4.8.2-2+b1), apt:amd64 (0.9.7.3, 0.9.7.4), chromium:amd64 (20.0.1132.57~r145807-1, 21.0.1180.75~r150248-1), libppl-c4:am

d64 (0.11.2-6.1, 0.11.2-7), libcurl3:amd64 (7.26.0-1, 7.27.0-1), libqtcore4:amd64 (4.8.2-2, 4.8.2-2+b1), amarok-utils:amd64 (2.6~beta1+75.g47e75df-1, 2.6~rc1-1), libgtk-3-0:amd64 (3.4.2-2, 3.4.2-3), libdebian-installer4:amd64 (0.81, 0.82), libpulse-mainloop-glib0:amd64 (

2.0-4, 2.0-5), amarok:amd64 (2.6~beta1+75.g47e75df-1, 2.6~rc1-1), libthai0:amd64 (0.1.18-1, 0.1.18-2), libgail-3-0:amd64 (3.4.2-2, 3.4.2-3), fll-iso2usb:amd64 (0.10.4, 0.10.5), amarok-common:amd64 (2.6~beta1+75.g47e75df-1, 2.6~rc1-1), wget:amd64 (1.13.4-3, 1.14-1), libap

t-pkg4.12:amd64 (0.9.7.3, 0.9.7.4), chromium-inspector:amd64 (20.0.1132.57~r145807-1, 21.0.1180.75~r150248-1), libqt4-sql:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-svg:amd64 (4.8.2-2, 4.8.2-2+b1), samba:amd64 (3.6.6-2, 3.6.6-3), linux-image-aptosid-amd64:amd64 (3.5-3, 3.5-6), 

libqt4-xml:amd64 (4.8.2-2, 4.8.2-2+b1), linux-headers-aptosid-amd64:amd64 (3.5-3, 3.5-6), ttf-dejavu:amd64 (2.33-2, 2.33-3), libqtgui4:amd64 (4.8.2-2, 4.8.2-2+b1), distro-defaults:amd64 (4.0.5, 4.0.6), libsasl2-2:amd64 (2.1.25.dfsg1-4+b1, 2.1.25.dfsg1-5), libqt4-webkit:a

md64 (4.8.2-2, 4.8.2-2+b1), gconf-service:amd64 (3.2.5-1, 3.2.5-1+build1), libpulse0:amd64 (2.0-4, 2.0-5), libcurl3-gnutls:amd64 (7.26.0-1, 7.27.0-1), libqt4-sql-mysql:amd64 (4.8.2-2, 4.8.2-2+b1), libqt4-scripttools:amd64 (4.8.2-2, 4.8.2-2+b1), libsasl2-modules:amd64 (2.

1.25.dfsg1-4+b1, 2.1.25.dfsg1-5), libgtk-3-common:amd64 (3.4.2-2, 3.4.2-3), libgtk2.0-0:amd64 (2.24.10-1, 2.24.10-2)

End-Date: 2012-08-12  15:02:59

Start-Date: 2012-08-22  19:42:58

Commandline: apt-get dist-upgrade

Install: linux-image-3.5-2.slh.3-aptosid-amd64:amd64 (3.5-10), linux-headers-3.5-2.slh.3-aptosid-amd64:amd64 (3.5-10)

Upgrade: libstdc++6:amd64 (4.7.1-6, 4.7.1-7), aptosid-art-wallpaper-ponos:amd64 (2011.03.14, 2011.03.16), libqt4-declarative:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libgraphicsmagick3:amd64 (1.3.16-1, 1.3.16-1.1), console-setup:amd64 (1.81, 1.82), icedove:amd64 (10.0.6-1, 10.0

.6-2), libqt4-qt3support:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), sysvinit-utils:amd64 (2.88dsf-29, 2.88dsf-31), aptosid-art-kdm-keres:amd64 (2011.03.14, 2011.03.16), libgudev-1.0-0:amd64 (175-5, 175-7), libicu48:amd64 (4.8.1.1-8, 4.8.1.1-9), qdbus:amd64 (4.8.2-2+b1, 4.8.2+dfsg

-1), aptosid-scripts:amd64 (0.4.17, 0.4.18), libppl9:amd64 (0.11.2-7, 0.11.2-8), aptosid-art-kdm-ponos:amd64 (2011.03.14, 2011.03.16), libspectre1:amd64 (0.2.6-2, 0.2.7-2), g++-4.6:amd64 (4.6.3-8, 4.6.3-9), g++-4.7:amd64 (4.7.1-6, 4.7.1-7), libqt4-test:amd64 (4.8.2-2+b1,

 4.8.2+dfsg-1), libqt4-script:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libqt4-designer:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), xserver-xorg-core:amd64 (1.12.3-1, 1.12.3.902-1), libqt4-network:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libqt4-dbus:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), aptosid-art-

kde-imera:amd64 (2011.03.14, 2011.03.16), libpython2.7:amd64 (2.7.3-2, 2.7.3-3), xserver-common:amd64 (1.12.3-1, 1.12.3.902-1), gcc-4.6-base:amd64 (4.6.3-8, 4.6.3-9), libpwl5:amd64 (0.11.2-7, 0.11.2-8), logrotate:amd64 (3.8.1-4, 3.8.2-1), aptosid-art-kde-geras:amd64 (201

1.03.14, 2011.03.16), aptosid-art-ksplash-apate:amd64 (2011.03.14, 2011.03.16), libgomp1:amd64 (4.7.1-6, 4.7.1-7), console-setup-linux:amd64 (1.81, 1.82), liblapack3gf:amd64 (3.4.1-5, 3.4.1-6), python2.7:amd64 (2.7.3-2, 2.7.3-3), libdebian-installer-extra4:amd64 (0.82, 0

.83), libqt4-opengl:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libmysqlclient18:amd64 (5.5.24+dfsg-6, 5.5.24+dfsg-7), gcc-4.6:amd64 (4.6.3-8, 4.6.3-9), gcc-4.7:amd64 (4.7.1-6, 4.7.1-7), libqt4-xmlpatterns:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libqt4-sql-sqlite:amd64 (4.8.2-2+b1, 4.8.

2+dfsg-1), libqt4-dbg:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libquadmath0:amd64 (4.7.1-6, 4.7.1-7), libjson0:amd64 (0.9-1.1, 0.10-1), libgcc1:amd64 (4.7.1-6, 4.7.1-7), udev:amd64 (175-5, 175-7), libqt4-help:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), aptosid-art-kde-keres:amd64 (2011.0

3.14, 2011.03.16), debconf-i18n:amd64 (1.5.45, 1.5.46), libppl-c4:amd64 (0.11.2-7, 0.11.2-8), libqtcore4:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), amarok-utils:amd64 (2.6~rc1-1, 2.6.0-1), aptosid-art-ksplash-imera:amd64 (2011.03.14, 2011.03.16), aptosid-art-kde-ponos:amd64 (2011

.03.14, 2011.03.16), ifupdown:amd64 (0.7.1, 0.7.2), libdebian-installer4:amd64 (0.82, 0.83), libssh2-1:amd64 (1.4.2-1, 1.4.2-1.1), libpulse-mainloop-glib0:amd64 (2.0-5, 2.0-6), amarok:amd64 (2.6~rc1-1, 2.6.0-1), libstdc++6-4.6-dev:amd64 (4.6.3-8, 4.6.3-9), aptosid-art-ks

plash-geras:amd64 (2011.03.14, 2011.03.16), fll-iso2usb:amd64 (0.10.5, 0.10.6), aptosid-art-kdm-apate:amd64 (2011.03.14, 2011.03.16), amarok-common:amd64 (2.6~rc1-1, 2.6.0-1), keyboard-configuration:amd64 (1.81, 1.82), libqt4-sql:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libqt4-

svg:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), debconf-utils:amd64 (1.5.45, 1.5.46), linux-image-aptosid-amd64:amd64 (3.5-6, 3.5-10), libqt4-xml:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), linux-headers-aptosid-amd64:amd64 (3.5-6, 3.5-10), aptosid-art-wallpaper-imera:amd64 (2011.03.14, 201

1.03.16), libudev0:amd64 (175-5, 175-7), gcc-4.7-base:amd64 (4.7.1-6, 4.7.1-7), libqtgui4:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), tzdata:amd64 (2012d-1, 2012e-1), libvdpau1:amd64 (0.4.1-6, 0.4.1-7), aptosid-art-wallpaper-geras:amd64 (2011.03.14, 2011.03.16), aptosid-art-ksplas

h-keres:amd64 (2011.03.14, 2011.03.16), python2.7-minimal:amd64 (2.7.3-2, 2.7.3-3), liblapack3:amd64 (3.4.1-5, 3.4.1-6), libitm1:amd64 (4.7.1-6, 4.7.1-7), libgfortran3:amd64 (4.7.1-6, 4.7.1-7), debconf:amd64 (1.5.45, 1.5.46), libqt4-webkit:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1

), iputils-ping:amd64 (20101006-1+b1, 20101006-2), cpp-4.6:amd64 (4.6.3-8, 4.6.3-9), cpp-4.7:amd64 (4.7.1-6, 4.7.1-7), libpulse0:amd64 (2.0-5, 2.0-6), aptosid-art-ksplash-ponos:amd64 (2011.03.14, 2011.03.16), libqt4-sql-mysql:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), aptosid-art

-kdm-imera:amd64 (2011.03.14, 2011.03.16), sysv-rc:amd64 (2.88dsf-29, 2.88dsf-31), libqt4-scripttools:amd64 (4.8.2-2+b1, 4.8.2+dfsg-1), libstdc++6-4.7-dev:amd64 (4.7.1-6, 4.7.1-7), aptosid-art-kdm-geras:amd64 (2011.03.14, 2011.03.16), initscripts:amd64 (2.88dsf-29, 2.88d

sf-31), mysql-common:amd64 (5.5.24+dfsg-6, 5.5.24+dfsg-7), ntfs-3g:amd64 (2012.1.15AR.5-4, 2012.1.15AR.6-1), aptosid-art-kde-apate:amd64 (2011.03.14, 2011.03.16), sysvinit:amd64 (2.88dsf-29, 2.88dsf-31), aptosid-art-wallpaper-keres:amd64 (2011.03.14, 2011.03.16), libdmtx

0a:amd64 (0.7.2-2+b1, 0.7.4-1)

End-Date: 2012-08-22  19:47:08

Below is what is in my /var/log/kdm.log

Code:

Server terminated successfully (0). Closing log file.

X.Org X Server 1.12.3.902 (1.12.4 RC 2)

Release Date: 2012-08-19

X Protocol Version 11, Revision 0

Build Operating System: Linux 3.2.0-3-amd64 x86_64 Debian

Current Operating System: Linux aptosidbox 3.5-2.slh.3-aptosid-amd64 #1 SMP PREEMPT Sun Aug 19 11:43:23 UTC 2012 x86_64

Kernel command line: BOOT_IMAGE=/vmlinuz-3.5-2.slh.3-aptosid-amd64 root=UUID=1ee69775-5312-4842-8ab5-70a6a683042a ro vga=791 quiet

Build Date: 21 August 2012  07:36:50PM

xorg-server 2:1.12.3.902-1 (Julien Cristau <jcristau>) 

Current version of pixman: 0.26.0

        Before reporting problems, check http://wiki.x.org

        to make sure that you have the latest version.

Markers: (--) probed, (**) from config file, (==) default setting,

        (++) from command line, (!!) notice, (II) informational,

        (WW) warning, (EE) error, (NI) not implemented, (??) unknown.

(==) Log file: "/var/log/Xorg.0.log", Time: Thu Aug 23 18:36:34 2012

(==) Using system config directory "/usr/share/X11/xorg.conf.d"

resize called 1920 1200

The XKEYBOARD keymap compiler (xkbcomp) reports:

> Warning:          Type "ONE_LEVEL" has 1 levels, but <RALT> has 2 symbols

>                   Ignoring extra symbols

Errors from xkbcomp are not fatal to the X server

klauncher(2475) kdemain: No DBUS session-bus found. Check if you have started the DBUS server. 

kdeinit4: Communication error with launcher. Exiting!

kdmgreet(2467)/kdecore (K*TimeZone*): KSystemTimeZones: ktimezoned initialize() D-Bus call failed:  "Not connected to D-Bus server" 

kdmgreet(2467)/kdecore (K*TimeZone*): No time zone information obtained from ktimezoned 

Server terminated successfully (0). Closing log file.

I have attached my Xorg.0.log file. I am using the nouveau video driver. I did a search for any errors and what came up was this:

Code:

[    26.079] Current Operating System: Linux aptosidbox 3.5-2.slh.3-aptosid-amd64 #1 SMP PREEMPT Sun Aug 19 11:43:23 UTC 2012 x86_64

        (WW) warning, (EE) error, (NI) not implemented, (??) unknown.

[    26.838] (II) Loading extension MIT-SCREEN-SAVER

[    27.096] (EE) Failed to load module "nv" (module does not exist, 0)

Thank you for any help.

Xorg.0.log.zip

Description:

Download

Filename:

Xorg.0.log.zip

Filesize:

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bmorency

Post subject:

Posted: 24.08.2012, 00:46

Joined: 2010-10-22
Posts: 71

Status: Offline

Something else I just found but not sure if it might mean anything. I ran dmesg and the last line was the following

Code:

[   95.934203] plasma-desktop[2811]: segfault at ffffffffffffffff ip 00007f0e039

e4151 sp 00007fffab9a52a8 error 6 in libc-2.13.so[7f0e0395c000+17d000]

If you need other info let me know. BTW, do you know which debug package I could install to get a back trace?

Thank you.

bmorency

Post subject:

Posted: 24.08.2012, 17:17

Joined: 2010-10-22
Posts: 71

Status: Offline

Does anyone have any ideas what could be causing this issue?

Thank you.

oldie

Post subject:

Posted: 24.08.2012, 18:58

Joined: 2010-09-12
Posts: 28

Status: Offline

libqt4* , libqt4-script = idea

bmorency

Post subject:

Posted: 24.08.2012, 19:25

Joined: 2010-10-22
Posts: 71

Status: Offline

oldie wrote:

libqt4* , libqt4-script = idea

Is there a known bug with those packages?

slh

Post subject:

Posted: 26.08.2012, 14:32

Joined: 2010-08-25
Posts: 778

Status: Offline

The bug appears to be influenced by the amount of system RAM available, e.g. it does not manifest itself with ~3 GB of RAM or more, which made this hard to spot. I've uploaded fixed packages to our repo, please test and report.

DeepDayze

Post subject:

Posted: 26.08.2012, 16:43

Joined: 2010-09-11
Posts: 616
Location: USA
Status: Offline

I haven't seen this bug as my system has 4GB RAM...I might test it with 2GB by temporarily removing one 2GB stick and see if I get the bug

bmorency

Post subject:

Posted: 27.08.2012, 02:36

Joined: 2010-10-22
Posts: 71

Status: Offline

slh wrote:

It seems to be fixed now. I can log into KDE now with no issues. In my system I have only 2 GB of RAM.
Thank you for all the help.

Post subject: plasma desktop shell and kwin crash

Posted: 24.11.2012, 15:10

Joined: 2010-09-12
Posts: 40
Location: Belgium
Status: Offline

I ran into the same bug after a dist-upgrade today.
dmesg message is the same.

my system only has 2G of RAM

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